Frequently Asked Questions
Frequently Asked Questions
Products & Ingredients
Are RSE Wellness products third-party tested?
Yes. All RSE Wellness products are independently lab tested for purity, potency, and safety. We are GMP Certified and Non-GMO.
Are your products safe to stack together?
Yes. Our four core supplements — Creatine, Magnesium Glycinate, Acetyl L-Carnitine, and Testosterone Support — are designed to work together as part of The RSE System. Always consult your healthcare provider before starting any new supplement regimen.
Do your products contain any banned substances?
No. RSE Wellness products do not contain any substances banned by major sports organizations. All ingredients are clearly listed on each product label.
Are RSE Wellness products suitable for vegans?
Please refer to the individual product pages for specific ingredient and allergen information.
What is the recommended dosage for each product?
- Creatine Monohydrate: 5g daily, mixed in 8–12 oz of water
- Acetyl L-Carnitine 3000: 1 serving daily, morning or pre-workout
- Magnesium Glycinate: As directed on label, best taken before bed
- Testosterone Support: As directed on label, taken with meals
Ordering & Shipping
How long does shipping take?
Standard shipping typically takes 5–7 business days within the United States. Expedited options may be available at checkout.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping times and rates vary by destination and will be calculated at checkout.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us at hello@rsessentialswellness.com within 7 days of delivery and we will make it right.
Returns & Refunds
What is your return policy?
We offer a 90-day satisfaction guarantee. If you are not satisfied with your purchase, contact us at hello@rsessentialswellness.com and we will work with you on a return or exchange.
How do I initiate a return?
Email us at hello@rsessentialswellness.com with your order number and reason for return. Our team will guide you through the process.
Account & Support
How do I contact RSE Wellness?
You can reach us at:
Email: hello@rsessentialswellness.com
Phone: (713) 518-2967
Address: 1711 Caroline St, Houston, Texas 77002
What are your customer support hours?
Our team is available Monday through Friday, 9am–6pm CST. We aim to respond to all inquiries within 24 hours.